From every manager giving good clear feedback is vital - although it can sometimes be seen as criticism, handled carefully it can improve results and strengthen working relationships. Many employees may not even be aware that they are not performing as expected or required. When it helps people see their blind spots and understand the impact of their behaviour, feedback can change enhance their career.
Unfortunately many managers put off giving feedback because it makes them uncomfortable, or that they want to avoid confrontation. Feedback should be clear and precise avoid hints, blame or humiliation. Managers need to know how to be assertive and ask for what they want from employees. Once an employee knows or understands what their manager would like they may go away and think about it, change their behaviour and enhance their own career as a result. Everybody wins.
Assertiveness and Leadership - Report on the levels of assertiveness needed for effective Leadership. A good guide for managers on assertiveness.
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This Management Skills for New Managers course is aimed at recently appointed Managers. Using real world scenarios it covers the skills required to make the adjustment from working alongside your colleagues to managing and motivating them to work for you.
Silicon Beach Training offer wide range of Management ∧ Leadership training courses.